Alert Notifications

Have you signed up for CodeRED/CodeRED Weather Warning?

Both McKinney MUD 1 & 2 residents can sign up for CodeRED and CodeRED Weather Warning to receive the latest in emergency alerts and severe weather updates by phone, email and/or text. To register for CodeRED, individuals add their phone numbers directly into the system’s database. Only numbers in the system will receive the alerts.

(Sign Up Instructions PDF)

CodeRED is a web-based critical communication solution that enables local public safety personnel to notify residents by telephone, text message, and email of time-sensitive information, emergencies, or urgent notifications. The system can reach hundreds of thousands of individuals in minutes to ensure information such as inclement weather advisories, and more are quickly shared. Only authorized officials have access to send alerts using the CodeRED system.

Please keep in mind that as you register to receive CodeRED alerts, you have the ability to select the types of messages you wish to receive and your preferred means of communication. Your contact information remains private and will only be used for community notifications.

When severe weather strikes, seconds can make a difference in how people prepare and respond. To help further protect the safety of our residents, the District has also contracted to utilize the CodeRED Weather Warning system, an optional service users must subscribe to in addition to standard CodeRED.

No one should assume they are automatically enrolled in Weather Warning and should log onto your account to make sure you are enrolled to receive the severe weather alerts of your choice.

Full Automation for Critical Weather Alerts
Without any human intervention required, CodeRED Weather Warnings deliver advanced notification of severe weather events as soon as a bulletin is issued by the National Weather Service (NWS). The system delivers voice calls, text messages and emails to subscribed users within the direct path of the storm. These messages provide residents the extra time needed to take precautions and save lives. Alert warnings may include tornado, severe thunderstorm, flash flood, tsunami and winter storm warnings.

Geo-Targeted & Relevant Notifications
CodeRED Weather Warning uses a polygon methodology to interpret bulletins issued by the National Weather Service to determine the severity of the warning and the exact areas affected. The system then creates a calling database of all CodeRED Weather Warning subscribers within the projected path of severe weather. Instead of traditional county-based warnings, the system delivers targeted alerts to only those who may be affected, increasing their relevance and reducing false alarms.

CodeRED offers a mobile app available for purchase through Google Play or iTunes however this app is not required to receive notifications after you have signed up.

CodeRED delivers a prerecorded message describing the situations to a live person or an answering machine in the affected area possibly including instructions requiring action on the part of the recipient. The system works with both land line and cellular phones, but you must have a street address in order for the system to issue the proper notices. 

Those who have recently moved to the District but kept the same listed or unlisted number will need to input their current address into the database. When entering information, please fill out all of the screens. The newest data entered will replace the old data.  Some have shared that addresses in newer phases of subdivisions may not be recognized. Should the system not accept your address you can use Basecamp at B.B. Owen Park (8585 Olympic Crossing McKinney, TX 75071)  and then let us know so we can follow-up accordingly.

Both CodeRED and CodeRED Weather Warning notifications are available by phone, email, text and mobile app (weather warning is an additional add on for a fee). For the most reliable severe weather warning delivery the District recommends you elect to receive the weather warnings via phone due to reported delays in receiving text messages as delivery time may vary by mobile service providers.

**Please note that the CodeRED Weather Warning System calls only when warnings are issued and only if your address is in the path of the storm and for those warnings you have elected to receive**  If you want to be notified of watches and warnings issued to the broader geographical area, we recommend you consider purchasing a NOAA Weather Radio with S.A.M.E. technology (Specific Area Message Encoding) which ensures you will receive Advisories, Watches, and Warnings that are intended for your specific area or those you choose to follow.  Learn more about NOAA National Weather Radios.

Visit the District’s Emergency Alerts sign-up page and enter the required information online (address, name, phone number(s), and email). This is the quickest way to sign up because the information you supply is immediately registered in the system.

Those who have recently moved to the District but kept the same listed or unlisted number will need to input their current address into the database. When entering information, please fill out all of the screens. The newest data entered will replace the old data.  Some have shared that addresses in newer phases of subdivisions may not be recognized. Should the system not accept your address you can use Basecamp at B.B. Owen Park (8585 Olympic Crossing McKinney, TX 75071) and then let us know so we can follow-up accordingly.

NOTE: You will not receive severe weather alerts and notifications if you have only elected to enroll to receive the standard CodeRED notifications initiated by the District. If you want to receive these weather alerts, you must opt-in separately when signing up for CodeRED.

No, registering for CodeRED phone calls, text messages, and email are free. Simply sign up on our enrollment website and select your preferred means of communication.

Note: The CodeRED offers a mobile app available for purchase through Google Play or iTunes however this app is not required to receive notifications after you have signed up.

Yes, you can register more than one phone number and/or email address for your location when you register for CodeRED. Please note that it is highly recommended you register at least one phone number and one email address to ensure that you will receive CodeRED alerts in the event of a power outage or an incident that may occur late at night when you are generally asleep.

A CodeRED message will have the caller ID # 866-419-5000. We suggest that you program this number into your cell phone as a “new contact” and use “CodeRED” as the contact name. If you need to replay the message received, you can dial this number and listen to the message again in its entirety.

If you receive a CodeRED phone call, listen carefully to the entire message. You can repeat the message by pressing any key. Do not call 9-1-1 for further information unless directed to do so, or you need immediate aide from the police or fire department. If you receive a CodeRED email or text message, please be sure to read the entire message carefully and follow all instructions.

The CodeRED system will leave a message on your answering machine or voicemail if you miss a CodeRED phone call. If you do not have an answering machine, the system will consider the call as “incomplete” and will attempt to call again after several minutes have passed. If your phone line is busy, CodeRED will try two more times to connect. At any point, you may re-dial the 800 number on your caller ID to hear a replay of the message sent.

Renewals are not necessary as long as your contact information has not changed. If you move, however, you must update your information to ensure you will continue receiving these valuable notifications.
Those wishing to unsubscribe, should complete the opt out request online directly with ONSOLVE, the parent company for CodeRED

District Board members cannot complete this for you and can only unsubscribe users from basic CodeRED City issued notifications.